How to Avoid a Lawsuit: Changing Behavior that Destroys Productivity

This web conference with Mike Mirachi, www.resetclock.com was conducted and recorded on September 21^st and rated a 4.4/5.0 with viewers!!

"I have made it a requirement that three supervisors who report to me view the archived presentation because I think the presentation was so pertinent to our management positions.  I shared it with my peers and Vice President as well." - Operations Manager at Atmos Energy.

This webinar provides practical advice on how to:

• Minimize the risks of day-to-day management.
• Enhance your harmonious working environment.
• Protect your corporate and personal assets.

The following is a link to view the archived recording of the web conference. 

https://sganetwork.webex.com/sganetwork/lsr.php?AT=pb&SP=EC&rID=63881682&rKey=af8a7fa86a93fb30

A View from the Top... industry leaders share their thoughts regarding the future of the natural gas industry.

 Randy Curry (Moderator), Chevron Pipeline

Chris Helms, NiSource Gas

Annette Gardiner, New Mexico Gas Company

Kim Cocklin, Atmos Energy

Power Hungry: The Myths of Green Energy and the Real Fuels of the Future

Robert Bryce - Journalist and critically acclaimed author of "Gusher of Lies."

Mr. Bryce is a popular public speaker and has appeared on dozens of TV and radio shows that have aired on variety of outlets including the BBC, MSNBC, and the Australian Broadcasting Corporation. In addition, he's been on CNN's Inside Politics, PBS' The NewsHour with Jim Lehrer, NPR's Fresh Air with Terry Gross, and Talk of the Nation. He has been writing about the American energy business since 1989.

Both videos can be found in the Content Library (under Industry track) http://www.sganetwork.org/index.php/learning-tracks?task=viewcategory&cat_id=17

There will be 2 follow up project management web conferences to round out this series,

• "Setting the Scope" on TUESDAY, APRIL 26, 2011 from 9:30 - 10:30 AM CT      How do you define & organize your project? Are you prepared to manage the changes? In this live web conference learn why setting a scope for a project is vital.  CLICK THIS LINK TO PRE-REGISTER
• "Assessing the Risks." on TUESDAY, MAY 17, 2011from 9:30 - 10:30 AM CT     Managing the risks of a project can be tricky and it involves a qualitative and quantitative assessment.  This live web conference will explore key steps for developing contingency plans and share effective practices in the industry. CLICK THIS LINK TO PRE-REGISTER

Be sure to register with Webex for both of these web conferences.

See you on-line!

Yours in learning,

Natalie Corey, ncorey@southerngas.org

Atmos Energy's Employee Meeting was held in Abilene, Texas at the historic downtown Paramount theatre. The Paramount was built in 1930 and is the only structure of its splendor between El Paso and Ft. Worth. Restored in 1986 to its current state, the theater has 1,199 seats and a domed ceiling with moving clouds and glittering stars. Opening night was May 18, 1930 featuring the film "Safety in Numbers," which is fitting because of the importance of safety in the natural gas business. 

SGA Network helps Atmos produce their quarterly employee meetings and they use our satellite network to broadcast live.  Abilene was tricky because of high winds and the satellite uplink truck had to be ‘tied' down with cables from some of the Atmos field engineers.

If we can be of any help with your employee meetings, please let me know.

Thanks,

Natalie Corey, ncorey@southerngas.org

Here is the link to the archived recording that you can share with your colleagues https://sganetwork.webex.com/sganetwork/lsr.php?AT=pb&SP=EC&rID=61872997&rKey=a186c0ffa92f8f5c

Here are a few of Bryan's ‘Jewel's from program:

• Those that focus on the HOW always end up working for those that focus on the WHY
• People don't shoot down people that are down!
• Never take advice from somebody more messed up than you.
• Live with a small box!
• Good to average
• You can't grow until you learn to say no!
• Favorite 3 words --- BRING ENERGY HOME!
• Failure has used temptation to destroy wonderful people.

Yours in learning,
Natalie Corey, ncorey@southerngas.org

As we move into February 2011 and strive to meet our new year goals, it's important to remember our vision, ‘where do we (or I) want to go?'

This month's theme is Creating, Conveying and Owning a Vision".  Dr. Steve Shaha shares great concepts.  How do we raise the bar for our organization and perform better? Why is Vision so important?  And then how do you set goals and keep that vision alive?

 "Sticking To it - Setting Goals" with Dr. Lee J Colan is a good archived web conference in the SGA Network content library.

http://www.sganetwork.org/index.php/learning-tracks?task=viewvideo&video_id=88

And, we look forward to seeing you on-line for our web conference on Feb. 22^nd with Bryan Dodge "Value Alignment: Setting Goals. Click here to register on-line to attend:

https://sganetwork.webex.com/sganetwork/onstage/g.php?t=a&d=827958562

Yours in learning,

Natalie Corey, ncorey@southerngas.org

• Why Should I Care?
• What is The Internal Customer Service Concept?
• And how can I Perfect my Internal Customer Service?

If you haven't registered you can click this link to register.  https://sganetwork.webex.com/sganetwork/onstage/g.php?t=a&d=823414865

By registering you can attend live or you will receive an email link of the archived recording.

Yours in learning,

Natalie Corey, ncorey@southerngas.org

If you haven't had a chance to view the "Why Natural Gas" program, then please take 30 minutes to check it out.  We've had a great response from members and we want to spread the good news about Natural Gas.

Here are a few comments about the January program:

Atmos:  I was very impressed with the speaker and the material - they started from the earth's layers to the real end-user.  Great job!

CenterPoint:  The broadcast provides me with some basic knowledge that I can share with others when I get inquiries about why one should choose natural gas instead of other alternatives.

Oklahoma Natural Gas:  This was a great presentation.  All employees in the gas industry should see it.

Questar:  I will incorporate this program in our new employee orientation.

PSNC Energy:  Great educational tool - great story about natural gas - should be required viewing for all natural gas employees.

SCANA: This was a very well organized presentation.  I have worked for the natural gas industry for a while, but I learned so much from this presentation.

Enjoy!

Natalie Corey, ncorey@southerngas.org

As you are exploring learning opportunities this month take a look at some of our great archived programs on customer service:

• Would You Do Business With You? , a Web Conference featuring Vicki Henry, http://www.feedbackplus.com/
• Who Delivers Customer Service - Accountability, a video webcast featuring Debra Ballard
• Sales Skills Training - Servicing to Sell, a video webcast featuring Russ Peterson
• Brilliant Service is the Bottom Line, a Web Conference featuring Simon T. Bailey, http://www.simontbailey.com/

Yours in learning,

Follow the link to register: https://sganetwork.webex.com/sganetwork/k2/j.php?ED=140554227&UID=1132957862&RT=MiM3&FM=1

There have been a number of enhancements to the SGA Network website and we want to make sure you are getting all the value out of your membership. We will discuss upcoming fall programs, give a brief 'how to' overview of the website, and share best practices & ideas for internal marketing.

Thanks for your interest and support of the network,

Natalie Corey, ncorey@southerngas.org